Angela Harrison
Reservations Team
Meet the Team
Meet the people behind your Lapland holiday
Real family travel specialists helping you plan every detail with confidence.
The same trusted team behind Ski Famille
At Lapland Famille, we know that planning a family holiday is about so much more than choosing a destination. It's about creating memories, finding the right accommodation, making sure every detail is just right, and feeling confident that you're in safe hands from the very beginning. That's where our Reservations Team comes in.
35+Years of family travel experience
1000sOf guests looked after every winter
7Friendly specialists ready to help
Friendly Voices
The reservations team
These are the people helping families choose the right Lapland holiday, answer the practical questions, and feel prepared before they travel.
Jack Hopkins
Reservations Team
James Cole
Reservations Team
Michayla Clarkson
Reservations Team
Rachel Hoskins
Reservations Team
Sheila Standen
Reservations Team
Sophie Ashbey
Reservations Team
Reservations Team
Meet our Reservations Team
If you've travelled with Ski Famille before, you'll already know many of the friendly voices behind Lapland Famille. We're proud to be the very same experienced Reservations Team that has been helping families plan unforgettable ski holidays for years. Every winter, we look after thousands of guests, helping them find the perfect holiday and supporting them every step of the way.
Our team has decades of combined experience in family travel. We understand that no two families are the same, whether you're travelling with toddlers taking their first adventure abroad, school-aged children eager to meet Father Christmas, or grandparents joining in for a magical multi-generational holiday. Because we've helped so many families over the years, we know the questions you'll have before you even ask them.
Real Knowledge
Real people with real knowledge
When you get in touch, you'll speak to a real person who genuinely cares about making your holiday as special as possible. We'll take the time to understand what's important to you, explain the different resorts, accommodation options and experiences available, and help you choose the Lapland holiday that's the perfect fit for your family.
Our knowledge goes far beyond what's written in a brochure. Many of us have visited Torassieppi ourselves, experienced the excursions, stayed in the accommodation and seen first-hand what makes a Lapland holiday so magical. This means we can offer honest advice and practical recommendations based on real experience, helping you make informed decisions with confidence.
Trusted Support
The people you can trust
From your very first enquiry through to the day you travel, we're here to make the booking process as smooth and enjoyable as possible. Whether you need help choosing between cabins, have questions about travelling with young children, want to celebrate a special occasion, or simply need reassurance before you book, we're only a phone call or email away.
Because we're the same trusted team behind Ski Famille, customer care is at the heart of everything we do. We believe that great holidays begin long before you arrive at your destination. That's why we pride ourselves on offering friendly, knowledgeable and personal service, taking the time to answer your questions and making sure every booking is tailored to your family's needs.
Many of our guests return to travel with us year after year, and there's no greater compliment than welcoming familiar families back for another adventure. We love hearing about children's first experiences in the snow, seeing families return as their children grow older, and helping create traditions that last for generations.
Choose Lapland Famille
Choose Lapland Famille
Lapland is a truly magical destination, and we know how important this holiday is for many families. For some, it's a once-in-a-lifetime trip to meet Father Christmas. For others, it's the start of a new family tradition. Whatever brings you to Lapland Famille, our Reservations Team is committed to making your journey from enquiry to departure as easy, enjoyable and exciting as the holiday itself.
When you book with Lapland Famille, you're not just booking a holiday. You're booking with a team of experienced family travel specialists who are passionate about creating unforgettable experiences. We look forward to getting to know you, answering your questions, and helping you plan a magical Lapland adventure that your family will remember for years to come.
Start Planning
Request a QuoteReady to plan your family Lapland holiday?
Speak to the team for honest advice, practical answers, and a holiday plan shaped around your family.